Shipping & Delivery Policy

Order Processing & Dispatch Schedules

All confirmed orders are processed and prepared for shipping within 24 to 48 hours (excluding Sundays and national holidays).

• Daily Cutoff: Orders placed before 1:00 PM IST (Mon–Sat) are queued for same-day packing and expedited logistics handover.
• Pre-Dispatch QC: Every item undergoes strict physical inspection, seal verification, and careful packaging before leaving our facility.
• Notification: You will receive an instant notification via SMS, Email, and WhatsApp as soon as your parcel is scanned by the courier.

Shipping Charges & Free Delivery Eligibility

We believe in honest pricing with zero hidden surcharges at checkout:

All shipping fees are clearly calculated and displayed before you enter payment credentials.

Logistics Partners & Real-Time Tracking

To ensure swift delivery, Rudvora partners with leading tier-1 express logistics providers:

Once dispatched, you will receive your unique AWB Tracking Number. You can monitor every milestone directly on our official Order Tracking Portal 24 hours a day.

100% Transit Safe-Pack & Fragile Item Protection

Many of our lifestyle innovations (such as Borosilicate Glassware and Precision Metal EDC) require extra care. Every Rudvora package is prepared with:

• Multi-layer shock-absorbent bubble cushioning.
• Reinforced high-burst corrugated outer packaging.
• Moisture-resistant tamper-evident security tape.

Address Corrections & Order Modifications

Accuracy is vital for seamless delivery. Please ensure that your flat/house number, street name, landmark, and 6-digit postal pincode are entered accurately.

Need to update your shipping address after placing an order? Contact our support team via WhatsApp at +91 99620 16222 within 2 hours of order placement. Once a shipment has been handed over to the carrier, address rerouting may incur carrier-mandated delays.

Delivery Attempts & Undelivered Packages

Our courier partners will make up to 3 delivery attempts before returning a parcel to our Chennai warehouse. Prior to delivery, you will typically receive an automated call or SMS alert.

If a shipment is marked returned due to incorrect address or recipient unavailability, our dispatch team will reach out via WhatsApp/Phone to verify your address and re-dispatch promptly.